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Basic Troubleshooting

  • Basic Recovery Steps (Axe-Fx III, FM3, FM9)

    The Axe-Fx III, FM3, and FM9 (the unit) have several built-in recovery routines.  PROBLEMS DURING/AFTER FIRMWARE UPDATE The unit has a built-in recovery system known as the “Emergency Boot Loader” to ...

  • Basic Hardware Issues

    If you are experiencing an issue with one of our products, you can try the following basic procedures before contacting support. If you've done these things already when you contact us, please let us ...

  • How to Resolve Incorrect Dyna-Cab File Version

    If your Axe-Fx III is displaying the error message, Incorrect Dyna-Cab File Version!!!, this indicates that the DynaCab™ version installed on your unit is not up to date with its firmware. This docume...